FAQs

How do I order hoodies with Energi?

To make an order with energi all you need to do is download the Hoodie Order Form, fill it out and send back to Jess.  The email address to send it to is hoodies@energi-yearbooks.co.uk please also send your school logo with your order form. 

What happens after I have sent my order form? 

Once we have recieved your order with your logo attatched we will then prepare and create an embriodery proof for the front left chest of your hoodie and also if your design includes names in the reverse style we will create and prepare the names and send back to you.  You will need to check the proofs and ensure you are happy with both, we will then send We will then send you proofs of the embriodery and your chosen style if it includes names in a number 

When do I pay for my hoodies? 

We will send you a payment request following delivery. Please ensure you make payment promptly with 14 x days of delivery. 

How long will my order take? 

Delivery take two weeks, from sign off of your order.

Do you delivery outside of the UK? 

Yes, we can - just send us a message or give us a call first so we can quote for you on the pricing and turnaround time. 

How much does delivery cost?

Delivery in the UK is free.

Which file format shall I send the school logo? 

A JPEG or PNG is perfect.

What is the minimum order number? 

We do have a minimum of 20. 

How much does personlisation cost? 

Pesonalisation is included in the price.  You can choose from a number of different styles just head to the Hoodies Designs section. 

Can I submit my own design? 

Yes of course you can, you will need to send this over 

Can the students have different colours? 

All garments must have the same design but every child can have a different colour if they want to. 

Can I order samples ? 

We can send samples out however there is a limit to how many we can send, just pop us an email and we can organise this for you. 

VAT?

There is VAT on adult hoodies this is included in the price.  There is no VAT to pay on children's hoodies.  

I have submitted my hoodie order but I have missed someone off - can I add there order on?

This does depend on where we are in the printing process, but give us a call or email as soon as you realise.  If the main order has been delivered then we will need to organise an additional order. the cost of the hoodie remains the same but the delivery charge will be £12.00 

Do you offer Individual Payments? 

Unfortunatley not yet but we are working on offering this in the future. 

Do you do Yearbooks? 

Yes, with the fantastic AllYearbooks team - now part of the Tempest family.  Check them out - www.allyearbooks.co.uk 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Download an order form today